This policy explains how OTC Tools handles information submitted through website forms, catalog requests, support inquiries and related communications. The site is designed for professional buyers and trade users who may share company contact details and application notes.
We may collect your name, email address, phone number, company, region, product interest and message content when you submit a form. We may also receive technical details that you choose to provide, such as base material, tool type, abrasive media or documentation needs.
Information is used to respond to inquiries, route support requests, prepare catalog references, improve website content and maintain records of business communication. OTC Tools does not require sensitive personal information for standard quote or support requests.
When a request needs distributor or technical follow-up, relevant business contact details and application context may be shared with the appropriate support channel. We do not sell personal information through this website.
You may request correction or deletion of your contact details by contacting us through the website. Some records may be retained when needed for business, legal or support documentation purposes.